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Our current evaluation time is 7-9 weeks from the date received.
U.S. and Canadian Customers: please use this site to submit a warranty claim and communicate with the ExOfficio Warranty Team.
US and Canadian Contact: 1-888-311-2900 | Mon - Fri : 9am - 5pm (EST) | [email protected]
International Customers (not including Canada): Do not send the ExOfficio U.S. Office any return items/product if you do not have a return address within the United States. If we receive items and there is not a U.S. address to send the item(s) back to, you may not get the item returned, as we may be unable to return to sender
Customer Service
You may contact a Customer Service representative through the Contact Us form.
Click here for a list of international distributors
Cheers! ExOfficio Warranty Team.