Current evaluation time is 3-4 weeks from the date received.
U.S. and Canadian Customers: please use this site to submit a warranty claim and communicate with the ExOfficio Warranty Team.
U.S. Contact: (800) 644-7303 | Mon - Fri : 7:30am - 5pm (PST) | [email protected]
Canadian Contact: (844) 641-3396 | Mon-Fri: 7:30am-5pm (PST) | [email protected]
International Customers (not including Canada): Do not send the ExOfficio U.S. Office any return items/product if you do not have a return address within the United States. If we receive items and there is not a U.S. address to send the item(s) back to, you may not get the item returned, as we may be unable to return to sender
You may contact a Customer Service representative through the Contact Us form.