Sales tax is estimated at the time the product is purchased. Once your order is shipped your card will be charged with the applicable state and local taxes.
Sales tax will only be included on product orders shipped to AZ, CA, CO, CT, FL, GA, HI, IA, IL, MD, MA, MI, MN, NJ, NV, NY, NC, OH, PA, TX, UT, VA, and WA. Sales tax is collected on purchased goods as well as shipping and handling fees in these states.
ExOfficio has always complied with sales tax laws based upon the issue of nexus from the court case Quill v. North Dakota, 504 U.S. 298 (1992). This ruling states that if a company has substantial nexus, a physical presence, within a state, it must collect and remit sales tax to that state on all taxable sales and consumption transactions.
Regardless of how our company receives an order, either by mail, telephone, fax, or via the internet, ExOfficio is charged with the responsibility of collecting and remitting sales tax to those states in which nexus exist. The federal moratorium established by the The Internet Tax Freedom Act (P.L.105-277) does not relieve our company of this responsibility.
If you still have any unresolved issues, please feel free to contact our customer service department, and we will provide you with any additional information that might help to resolve this matter to your satisfaction.