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You do not need a return authorization code to
return an item. Simply follow the instructions below to return
Here are a few important things to remember about the returns
The first thing you need to do is include some basic
Indicate which items you want to exchange and which you would
like refunded. Be sure to indicate item number, size, and
color of the exchange item. Incorrect item numbers, colors,
or sizes will result in an incorrect exchange, so double
check before you send it in.
If the exchange item costs more than the item(s) you're
returning, we'll need to collect your credit card info. Make
sure to include a contact number so that we can get that
information in a safe and timely fashion. Remember:
You can only get a refund on items you've purchased directly
Place the item in a suitable container with your packing slip
or return form fully filled out and send it to the address listed below.
ExOfficioAttn: Web Returns8730 Military Rd.Ste 100Reno, NV 89506
Fedex shipping labels can be requested directly from ExOfficio by clicking here,
or you may go through the carrier of your choice.
*$5 will be deducted from your return if you use the prepaid label
**If you would like to to return your order using your own shipping carrier please contact customer service for our return address
If you have any questions about the status of your return,
please email us at email@example.com. Be sure
to include your Name, Original Order number (found in your
order confirmation email) and any tracking information you
have from the package.